Privacy & Data Protection
Rosan Helmsley respects your privacy and seeks to protect your personal data. We hope that the following information will show you how we gather, use and protect your personal data.
General Principles
We aim to ensure that the processing of personal data by or on behalf of Rosan Helmsley is fair and reasonable and that your personal data is secure, accurate and up to date. Generally speaking this means that each time we want to collect personal data we must tell you the purposes for which we use the data and then ask for your consent to that usage. We only use your data for the purposes for which you consent. We also tell you if we transfer your data to anyone else.
Information Rosan Helmsley Collects and Why
Rosan Helmsley collects information about our users, suppliers and other individuals it deals with in its day to day business. This information includes contact, registration, payment and investment details, information about the way registered users use our services as well as details of individuals' interests. It is used for administration and to support, improve and obtain feedback on Rosan Helmsley services and to prevent and detect breaches of Rosan Helmsley network security, the law or our contract terms.
We may also in the future, for the same purposes, update this information and collect similar information from any direct contact with such individuals and automatically via the individuals' use of Rosan Helmsley services.
Where allowed by law Rosan Helmsley may collate information about individuals which it receives from others with the information we obtain directly from them. The information described above may be retained and used by Rosan Helmsley after an individual ceases to use Rosan Helmsley services or the individual has ceased dealing with us.
Rosan Helmsley will also use all this information to assess what Rosan Helmsley products and services may be of interest to individuals and to personalise the service we provide.
If you are registered to use a service Rosan Helmsley may contact you to obtain feedback on that service and any improvements we could make to it.
Before you register you can browse our web sites anonymously.
The law often allows you to write and ask to see and correct the information held about you, sometimes on payment of a fee.
Client Agreement
Our Client Agreement document specifically deals with data protection. All clients are required to sign a Client Agreement to enable Rosan Helmsley to comply with data protection regulations.
Further Information / Marketing
If you agree Rosan Helmsley may contact you about those of its services which may interest you and any in some circumstances to invite you to client entertainment and similar events by mail, fax, email and (in certain limited circumstances) by telephone from time to time. You have a right to ask us at any time not to contact you by way of direct marketing.
Transfer of Data to Third Parties
Except where the law permits or unless you agree, Rosan Helmsley does not sell or rent your personal data to others outside Rosan Helmsley. In some instances, we may pass information to third parties involved in the relevant Rosan Helmsley Service (such as companies supplying market data to us). You will generally know if such a transfer of your information happens, except if the third parties are simply working on our behalf as administrators (such as companies that process debit card payments) or if the data is required to be disclosed by law on to a regulator.
If we sell a business division to another company and your personal data is used by that business then your data may be transferred to the buyer along with the business for them to use in the same way.
Material you post on interactive forums or chatrooms in Rosan Helmsley services will be available to others using or considering using the Service.
If your employer subscribed for the service on your behalf then we may pass certain information to your employer about your use of the service where your employer has a legitimate reason to receive it.
Credit Checks
If you are an individual user contracting in your own name for a fee-paying service, Rosan Helmsley may in some instances for some fee paying products carry out credit checks on you with credit reference agencies or we may follow up references. The fact that Rosan Helmsley has carried out such a credit check, and in some instances the nature or results of the credit check, will appear on the agency's register. In many countries you can obtain a copy of your register entry by writing to the relevant credit reference agency, sometimes on payment of a fee.
Cookies
A "cookie" is a piece of software, which may be sent to your computer. Cookies enable us to collect information about how our web sites and services are being used and to manage them. If we send a cookie to your computer, it will not collect information specifically about you unless we have told you what personal information we are collecting and obtained your consent to do so. Until then, the cookie will only track general usage patterns and will not be used to identify you individually.
Calls to Help Desks
Calls to Rosan Helmsley telephone help desks may be recorded for quality control, regulatory and monitoring purposes.
Questions
Please contact us if you have questions regarding privacy and data protection.